Cancellation Policy

Terms and Condition Detail
Non Refundable
  • If cancellation make less than 14 days from trip date, cancellation fee is caused.
  • If guest NO SHOW on the trip day cause of any reason.
  • If guest miss boat departure or activity booking time slot.
  • If guest unable to turn up at designated meeting location and time for any reason.
  • If individual or group behavior could jeopardize other guest or overall safety.
  • If guest suspected under Recreation Drug or Alcohol influence.
  • Any changes from the original booking cause of cancellation.
  • Any medical or health conditions are not informed to SEASIR Ltd when booking was made. Please refer to Marine House SEASIR Health Check List for detail.
Deposit Refund
  • Trip cancellation by SEASIR Ltd. management due to weather or dangerous sea condition.
  • Refund counter at SEASIR NAHA office, BERRY Office or by PayPal only
Full Charges
  • If cancellation made less than 24 hour notice from trip date.
  • If guest unable to turn up at designated meeting location and time for any reason.
  • Any medical or health conditions not informed to SEASIR Ltd when booking was made, please refer to Marine House SEASIR Health Check List for detail
SEASIR CEBU Full Payment in PHP
All activity and Package Full Payment in PHP
please check with our office for the daily currency exchange.

Cancellation Fee Collection

  • SEASIR NAHA branch full day trip JPY5,000 per person.
  • SEASIR NAHA half day trip JPY3,000 per person.
  • SEASIR AKA accommodation and activity JPY5,000 per person.
  • Marine Club BERRY all activity JPY4,000 per person.
  • PADI diving course booking JPY5,000 per person
  • Whale Watching Excursion by SEASIR NAHA Branch JPY2,000 per person.

Notice

  • Please inform our office at least 48 hours in advance if there is any special request such as vegetarian food or any allergy of certain food when making online or by phone booking, or standard meal will be provided as usual.
  • Only registered guest are allow to participate or in the boat.
  • SEASIR Ltd. hold all rights of any changes of price or activity location due to safety and management decision.

BOOKING OFFICE

Tel
+81 (0) 98 869 4022 (English, Mandarin & Korean)
Address
2-2-2 Minato Machi, Naha City, 900-0001, Okinawa, JAPAN
Office Hours
09:00 – 18:00 (Japan Time)